Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your “Top Advisor” status?

We are looking for a talented service advisor to join our great team. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our team? Are you ready to be both challenged and rewarded?

Apply and bring your “Top Advisor” results to a dealership that will reward them. Top Advisors deserve great pay and good benefits, and we here at Chris Nikel CJDRF believe in paying for performance.

Requirements:

DEALERSHIP EXPERIENCE A BIG PLUS!

• Be a top performer
• Have a winning attitude
• Be ready to show us your results

Responsibilities

The #1 responsibility of the position is communication with the customer.

• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommend corrective procedures and prepare work orders for needed repairs.
• Prepares a repair order showing time, cost, and labor estimates for service.
• Writes a brief description of the customer’s concern about the repair order to help the technician locate the problem.
• Explains the work performed and the repair order charges to the customer.
• Handles customer complaints.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Test drives the vehicle with the customer as needed to confirm the problem or refer to the test technician.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Establishes “promised time.” Check with the dispatcher, if necessary.
• Obtains customer's signature on repair order; provides the customer with a copy.
• Establishes customer's method of payment.
• Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explain cost and time
• requirements in detail and gets proper authorization before any additional repairs are performed.
• Reviews repair orders to ensure that work is completed and additional work and authorization are noted. Closes repair order as appropriate.
• Maintains high customer satisfaction standards.
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Two to four years of related experience and/or training; or an equivalent combination of education and experience.

Compensation

$60,000 - $130,000 yearly

About Chris Nikel Chrysler Jeep Dodge Ram Fiat

• 50 Years Solid
• 401K
• Paid For College
• Paid For Training
• Paid Vacation

Chris Nikel Chrysler Jeep Dodge RAM Fiat is a family-owned business that has been serving the Tulsa area for over 50 years! Our passion for automobiles, dedication to our customers, and no-hassle shopping experience are the foundation of our dealership. Whether you need an affordable car, luxury vehicle, heavy-duty pickup, or a work vehicle, Chris Nikel has you covered. Our Service Department is open six days a week for maintenance and repairs done right the first time. Ask your neighbor, they've done business with us.