Schedule: Monday - Friday 8:00am - 5:00pm

Job Summary: The Account Sales Manager (ASHME) oversees the development and execution of sales strategies and referral development for All Saints Home Medical Equipment (ASHME) and services. This position focuses on growing and managing client accounts, achieving sales targets, and maintaining high levels of customer satisfaction.

Minimum Education: High School Diploma or GED.

Licensure, Registration and/or Certification: A valid driver’s license, Motor Vehicle Report, and proof of vehicle liability insurance in amount required by Saint Francis Health System (SFHS) guidelines will be required.

Work Experience: Minimum 1 year of related experience in B2B sales. Experience within a healthcare environment, preferred.

Knowledge, Skills, and Abilities: Excellent communication skills, both written and verbal that present clear and concise information. Strong presentation, negotiation, and relationship building skills. Strong analytical ability to solve both business and technical problems with strong attention to detail. Proficiency using computer software applications, specifically Microsoft 365. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing deadlines.

Essential Functions and Responsibilities: Develops and implements effective sales strategies to meet revenue targets and expand market presence. Identifies new business opportunities and potential markets for DME products. Manage and maintain relationships with key accounts, ensuring high levels of customer satisfaction and retention. Negotiates contracts and agreements with clients to secure long-term business relationships. Serves as primary point of contact for major clients, addressing their needs and concerns promptly. Conducts regular meetings with clients to review their needs, presents new products, and provides tailored solutions. Prepares and delivers compelling sales presentations and proposals. Conducts market research to stay informed about industry trends, competitor activities, and emerging opportunities. Analyzes sales data and market conditions to adjust strategies and tactics accordingly. Addresses and resolves any issues or challenges that arise with client accounts promptly and effectively. Implements proactive measures to prevent potential problems and improve overall client satisfaction. Participates in the determination and implementation of different promotions, approaches, and methods of increasing referrals and sales of the items and services provided.

Decision Making: Independent judgement in making decisions involving non-routine problems under general supervision.

Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level and above.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

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